IVR | Call Center Solution
American-Soft are the leading company of IVR calling solution like Machine Based GSM IVR System, Auto Dialer, Voice Broadcasting, Voice Mail, Call Recording Services. We are the manufacturer wholesaler and distributor of these devices and technologies which are given below.
- Advance Autodialer Machine
- Advance IVR Machine
- Triple Advance IVR Machine
- VOIP Getaway Call Center System
- VOIP Hosted Call Center System (Rental Plan)
1) Advance Autodailer Machine: This Device is very effective for outbound auto calling System. It is valuable device for small call center. This device is easily handle by any non tech person. this machine is work for IVR calling solution and Messaging System.
2) Advance IVR Machine: This Device is provide many type of services like Inbound Outbound and Bulk Messaging. Which are properly work for business technologies of startup call center for inbound and outbound calling. This machine record the data in only in computer. This machine work for call in GSM IVR Based Call Routing System. This device is easily handle by any non tech person. this machine is work for IVR calling solution and Messaging System.
3) Triple Advance IVR Machine: This Device is provide many type of services like Inbound Outbound and Bulk Messaging. Which are properly work for business technologies of startup call center for inbound and outbound calling. This machine record the data in device and in computer both. This machine work for call in GSM IVR Based Call Routing System and. Its also provide a special feature which is call Voice Mail. Voice mail is proper scheduled auto voice answer machine. This device is easily handle by any non tech person. this machine is work for IVR calling solution and Messaging System.
4) VOIP Getaway Call Center Machine: This is the powerful GSM Based device for advance call center. This is the advance hardware and software criteria to work in this machine. We provide facility of Advanced Call Center. This device and software are installed and maintained by clients side.
5) VOIP Hosted Call Center System (Rental Plan): This is also a VOIP Getaway Machine. But this is devise and server is maintained in our side, only we will provide you server IP Address for manage calling system. So this plan is worked as a monthly rental structure
Product Description
Main Features
IVR with call Routing
IVR with call routing feature lets you route your customer calls to executives with a customizable call flow mechanism. Every key press can be configured to trigger an action to optimize your call flow.
For example, you could have your customer calls forwarded to your Support team when they press 1, and to somebody from Sales when they press 2.
Welcome Greeting
You can use a personalized recorded voice message to greet your callers. In the long run, it will become a building block in the overall performance of the company.
Auto Dialer
An auto dialer feature of GSM terminal is operationally and economically good feature for any enterprise as it enhances the user’s efficiency by 200-300% by reducing idle time and proportionately expanding the talk time every hour.
Voice broadcasting
Voice Broadcasting is a highly effective way of communication by businesses to improvise their services by gathering the genuine feedback from the customers.
In-built Call recording
The scope of call recording in organizations has expanded significantly over the years for post analysis, and legitimate or compliance reasons. Our device has provision of 16GB in-built SD card which save 350000 minutes of conversation recording automatically.
Voice mail facility
This GSM device is accessible with an in-built voice mail facility, which automatically plays a custom greeting uploaded and giving provision to customers to leave their voice messages that are available to view later with contact number detail.
Click to call
Dialing a new number or remembering old number is always a cumbersome task. Click to Call meets the requirements and provides an ability to import a contact list from your system, choose any contact from the GUI with dynamic searching facility and initiate a call with a single click.
Black list unwanted numbers
Blacklisting Feature enables the user to make a blacklist of telephone numbers and prohibit those undesirable calls.
Missed call detail
Shows the list of un answered Call numbers if not attended.
Salient Features:
Easy to install
Has plug and play installation procedure
User friendly GUI
The interface design of the GSM Terminal is clear, concise, intuitive and responsive, which helps our user to utilize features efficiently.
Rugged Design
Our expertise team has made complete a state of the art product for producing impeccable quality GSM Terminal. We make sure the conformity of testing from basic raw material to final product to achieve high level performance in terms of eradicating electrical noise. Enhancing circuit speed for radio transmitter and receiver side and deliver rug product to our customers.
Echo Cancellation
This GSM Terminal has Auto Gain Control and Auto Echo Cancellation which gives Crystal Clear Voice Recording.
Speed Dial
This feature is useful for those who dial certain numbers on a regular basis. GSM Voice terminal have arrangement of 100 number double digits speed dial.
Tagging & Notation
Important call can be marked with Flag/Tag for future reference. In addition, notes/remark can be added on important calls for a search and report later.
Product Description
Main Features
IVR with call Routing
IVR with call routing feature lets you route your customer calls to executives with a customizable call flow mechanism. Every key press can be configured to trigger an action to optimize your call flow.
For example, you could have your customer calls forwarded to your Support team when they press 1, and to somebody from Sales when they press 2.
Welcome Greeting
You can use a personalized recorded voice message to greet your callers. In the long run, it will become a building block in the overall performance of the company.
Auto Dialer
An auto dialer feature of GSM terminal is operationally and economically good feature for any enterprise as it enhances the user’s efficiency by 200-300% by reducing idle time and proportionately expanding the talk time every hour.
Voice broadcasting
Voice Broadcasting is a highly effective way of communication by businesses to improvise their services by gathering the genuine feedback from the customers.
In-built Call recording
The scope of call recording in organizations has expanded significantly over the years for post analysis, and legitimate or compliance reasons. Our device has provision of 16GB in-built SD card which save 350000 minutes of conversation recording automatically.
Voice mail facility
This GSM device is accessible with an in-built voice mail facility, which automatically plays a custom greeting uploaded and giving provision to customers to leave their voice messages that are available to view later with contact number detail.
Click to call
Dialing a new number or remembering old number is always a cumbersome task. Click to Call meets the requirements and provides an ability to import a contact list from your system, choose any contact from the GUI with dynamic searching facility and initiate a call with a single click.
Black list unwanted numbers
Blacklisting Feature enables the user to make a blacklist of telephone numbers and prohibit those undesirable calls.
Missed call detail
Shows the list of un answered Call numbers if not attended.
Salient Features:
Easy to install
Has plug and play installation procedure
User friendly GUI
The interface design of the GSM Terminal is clear, concise, intuitive and responsive, which helps our user to utilize features efficiently.
Rugged Design
Our expertise team has made complete a state of the art product for producing impeccable quality GSM Terminal. We make sure the conformity of testing from basic raw material to final product to achieve high level performance in terms of eradicating electrical noise. Enhancing circuit speed for radio transmitter and receiver side and deliver rug product to our customers.
Echo Cancellation
This GSM Terminal has Auto Gain Control and Auto Echo Cancellation which gives Crystal Clear Voice Recording.
Speed Dial
This feature is useful for those who dial certain numbers on a regular basis. GSM Voice terminal have arrangement of 100 number double digits speed dial.
Tagging & Notation
Important call can be marked with Flag/Tag for future reference. In addition, notes/remark can be added on important calls for a search and report later.
Artificial voice creator websites
We are giving text features that to make IVR Voice
Welcome Message Format (Hindi): नमस्कार ! ____________________ कंपनी में आपका स्वागत है। हम आपकी कॉल अपने एग्जीक्यूटिव को ट्रांसफर कर रहे है, कृपया कॉल लगने तक़ इंतज़ार करे, ध्यान रहे ये कॉल आतंरिक गुणवत्ता हेतु रिकॉर्ड की जा सकती है।
IVR INBound Message Format (Hindi): नमस्कार ! ______________________कंपनी में आपका स्वागत है। सेल्स के लिये १ दबाएं , सर्विस के लिये २ दबाएं। अगर आप ने बटन प्रेस कर दिया है, तो कृपया कॉल लगने तक़ इंतज़ार करे, ध्यान रहे ये कॉल आतंरिक गुणवत्ता हेतु रिकॉर्ड की जा सकती है।
Voicemail (Hindi): हमारी कंपनी की सभी कॉल सेवायें सुबह १० बजे से शाम ६ बजे तक ही रहती है। अगर आपको किसी प्रकार की इमरजेंसी है तो हमारे इमरजेंसी हेल्पलाइन नंबर__________________ पर कॉल करे।
Welcome Message Format (English): Hello ! Welcome to _________________We are transferring your call to our executive please wait till the call is received, please be aware that this call may be internally recorded for quality purposes.
IVR INBound Message Format (English): Hello ! Welcome to __________________Press 1 for sales, press 2 for service. If you have pressed the button, wait until the call is made, please note that this call may be recorded for internal quality.
Voicemail (English): All call services of our company are available from 10 am to 6 pm only. If you have any kind of emergency then call our emergency helpline number______________.
Contact us for Professional IVR Voice (Paid Service): Contact us>> 9889591313
